Imposter Match.com Employee Drained the Bank Account of a Virginia Woman Who Signed Up Looking for Love

A Virginia woman had her bank account drained after falling for a scam when she signed up for a popular dating website in a search for love, according to a local news report. 

Local ABC affiliate WJLA-TV reported that Lisa Becker signed up for Match.com and got charged nearly $800. 

Becker, when she signed up for Match, had issues logging into her account. So she sent a support request to the dating site. 

She then received a call from a man who posed as a Match employee, who directed her to download an app to resolve her log-in issues. An hour later, she noticed her checking account and credit card were charged multiple times. 

“He was so professional throughout the whole call. There was nothing suspect,” Becker told WJLA-TV.

The imposter employee took out $398 from her checking account, and charged an extra $400 to her credit card. 

When she learned she’d been scammed, she contacted her bank and credit card and reached out to Match again. 

When she heard back from Match, she was told the company doesn’t “ask members to install remote access software and will not request access to private information.” 

Match also said fraudsters are not affiliated with the company, making it “unable to offer support with these charges.” 

Becker was able to reverse all the charges, but she’s still dismayed. 

"It's kind of sad too, -- to defraud somebody but to use their kind of longing for companionship and pulling their heartstrings a little bit. It's just sad all the way around,” Becker said.

Match did not immediately respond to The Messenger’s request for more information or comment.